I have my dues taking out of my checking acct. - I just checked my balance and saw tha...

GetHuman5321069's Refund a Charge issue with Planet Fitness from October 2020

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The issue in GetHuman5321069's own words
I have my dues taking out of my checking acct. - I just checked my balance and saw that Planet Fitness charged my acct $**.** annual fee - I know how much I have in my checking acct and what charges will be deducted - I am making a deposit tomorrow - ******* - I did not have $**.** in acct and now have to pay a bank fee of $**.** - I called the Saratoga Springs club and talked to the manager - He told me that the charge usually hits in April - But because of co-vid it hit in October - I think someone should of told me when they were going to charge my acct. This is only the second time I have ever overdrawn my acct - Both times were because of Planet Fitness - *So now this will cost me $**.** - I paid the first time and knew it should be deducted in April - But with no notice of this charge - I would like my $**.** charge from my bank refunded by Planet Fitness - The Manager at the club told me to call the bank and get a refund from them - They will not do that - I hope you will -*Co-vid has been tough on everyone - And I don't think I should be penalized because Planet Fitness did not tell me when they were going to deduct Annual amount

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Planet Fitness

Refund a Charge issue
Reported by GetHuman5321069
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 793 others
0 customers following this

Timeline

GetHuman5321069 started working on this issue
Oct 1st, 2020 2:31pm
GetHuman5321069 indicated the issue is not fixed yet.
Oct 2nd, 2020 3:12am
GetHuman5321069 indicated the issue is not fixed yet.
Oct 2nd, 2020 4:28pm
GetHuman5321069 indicated the issue is not fixed yet.
Oct 2nd, 2020 4:40pm

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