Was told by friend seniors could receive discount. When we renewed for * year in July...

GetHuman-jgarbera's customer service issue with Pittsburgh Post-Gazette from August 2018

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The issue in GetHuman-jgarbera's own words
Was told by friend seniors could receive discount. When we renewed for * year in July we were given discounted rate. However, now that we will be short * papers*week, I called and asked if we would receive a credit for the * missing papers. Was told that, since we had received discount rate, no credit would be issued. This does not seem fair - discount or not, we are paying for * papers we don't receive. I would like an explanation of this policy. Thank you.
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Pittsburgh Post-Gazette

Customer service issue
Reported by GetHuman-jgarbera
Aug 26th, 2018 - 4 mons ago
I have an issue with Pittsburgh Post-Gazette too
Fixed
Seen by 7 customers so far
Similar issue to 56 others
0 customers following this
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Timeline
GetHuman-jgarbera started working on this issue
Aug 26th 2:13pm
GetHuman-jgarbera indicated the issue is not fixed yet.
Aug 28th 10:59pm
GetHuman-jgarbera indicated the issue is not fixed yet.
Aug 28th 11:09pm
GetHuman-jgarbera indicated the issue is not fixed yet.
Aug 29th 11:17pm
GetHuman-jgarbera indicated the issue is not fixed yet.
Aug 29th 11:18pm