Was told by friend seniors could receive discount. When we renewed for * year in July...
GetHuman-jgarbera's customer service issue with Pittsburgh Post-Gazette from August 2018
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Was told by friend seniors could receive discount. When we renewed for * year in July we were given discounted rate. However, now that we will be short * papers*week, I called and asked if we would receive a credit for the * missing papers. Was told that, since we had received discount rate, no credit would be issued. This does not seem fair - discount or not, we are paying for * papers we don't receive. I would like an explanation of this policy. Thank you.
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