How Do I Report a Missing Delivery to Pittsburgh Post-Gazette?
If you're a subscriber to the Pittsburgh Post-Gazette, please know that you have solutions in case you're missing deliveries. You can always reach out to customer service and report the problem and request a replacement paper delivered. You can use the automated system anytime or reach out to a live representative during business hours.
The Pittsburgh Post-Gazette has a history dating back to 1786, and has a 70,000 strong subscriber-base for its print editions. Loyal newspaper enthusiasts can sign up for delivery services or make a payment, as well as manage their accounts online. If you subscribe to a daily or Sunday paper but have missing deliveries, read on how to learn how to resolve this issue and get your papers back.
Home Delivery Subscriber Options
If you enroll online, you can email or call Pittsburgh Post-Gazette's customer service here to report any problems. The automated system is available 24 hours a day and you can report missing deliveries anytime. If you'd rather speak to someone, representatives are available from 6 a.m. until 4 p.m. Monday through Friday, and from 7 a.m. until noon on weekends.
There's also a possibility that your delivery was delayed, so please feel free to check the newspaper's website for details or to reach out to a customer service agent.
Preventing Some Missed Deliveries
There can be many reasons why your paper was not delivered, and this guide will cover some tips that might be able to resolve certain issues within your control. First, double-check with a Pittsburgh Post-Gazette representative that your correct mailing address is on file. It's also important to note that it's difficult for any newspaper publisher to guarantee delivery to a certain location on your property, floor or apartment number. Federal Law also states that only a USPS mail carrier can deliver mail to a designated mailbox. It's probably best to be present during the approximate time of delivery if possible, or have someone you trust present instead.
There are some customers who enjoy the convenience of digital delivery, and then print out their favorite sections to read, but this solution may or may not work for everyone.
Please note that for any missed papers, you can request to have a replacement paper delivered.
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