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GetHuman-pologo's customer service issue with Pinterest from December 2018

7 views | 4898 similar | 0 following
Help with my Pinterest issue
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Pinterest doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pologo will need to dig through the advice provided by Pinterest, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pologo can let us know if they help or not.
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The issue in GetHuman-pologo's own words
Have my mother's account restored for continued use. ... Pinterest has banned my mother's account, a person who is ** years old and uses a smartphone for computer, she is not a savvy computer expert. She somehow started saving SPAM ads for Christmas items that were appearing on her phone, she did not know how to get rid of them. PLEASE- I am asking to have her account restored as she uses the site a lot and her error was not malicious. Please contact me in regards to this, thanks.
She is not computer savvy and she uses a smartphone which is sometimes difficult for her to use (although she tries to practice a lot!)
I would like to have her account restored
She's had the account for over a year, probably two. This is the first time she ran into the problem (during Christmas time)
We received a response from Pinterest, but it was empty. In other words, no solution- just said the account was suspended, no action on restoring the account.
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Pinterest

Pinterest website account
Customer service issue
Reported by GetHuman-pologo
Dec 27th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 4898 others
0 customers following this
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Timeline

GetHuman-pologo started working on this issue
Dec 27th, 2018 5:07am
GetHuman-pologo indicated the issue is not fixed yet.
Jan 3rd, 2019 4:32am
GetHuman-pologo indicated the issue is not fixed yet.
Jan 3rd, 2019 4:33am
GetHuman-pologo indicated the issue is not fixed yet.
Jan 3rd, 2019 4:42am

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