Hi, I have had a personal Pinterest account for a while, email address is *****@***.com...

GetHuman1549683's customer service issue with Pinterest from November 2018

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Help with my Pinterest issue
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The issue in GetHuman1549683's own words
Hi, I have had a personal Pinterest account for a while, email address is *****@***.com, user name is Mamastacia*. I recently wanted to change the account to a business account because I own a knitting pattern business now and would mostly use Pinterest for that reason. I tried to "upgrade" to a business account but it wouldn't let me have more than one account under the same email (or I didn't do it right if that's the case) so I used a different email account I have through Google, *****@***.com to sign up as Knit-o-Graf-Pattern Company. Unfortunately my Etsy store and my Instagram account were already connected to my sonic.net address and it got confused trying to let me "claim" an Etsy page I already had....so I deactivated the Knit-o-Graf account and tried to change my existing personal account to a business account with the same email and then it wouldn't let me claim anything. So...can you help me have ONE account, user name Knit-o-Graf Pattern Company, with the *****@***.com email address connected with it, so the lines of connection between Etsy, Instagram, etc., are not disrupted? So I would just be changing my user name and upgrading to a business account only, no personal account. Does that make sense? I hope you can help me, I feel like I made a giant mess out of the whole thing! Thank you!!! -Stacia

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Pinterest

Customer service issue
Reported by GetHuman1549683
Nov 13th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3515 others
0 customers following this

Timeline

GetHuman1549683 started working on this issue
Nov 13th, 2018 5:58am