Hi, **Earlier today I was browsing my pinterest home page and came across a sponsored l...

GetHuman1149786's customer service issue with Pinterest from September 2018

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Help with my Pinterest issue
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Pinterest doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1149786 will need to dig through the advice provided by Pinterest, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1149786 can let us know if they help or not.
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The issue in GetHuman1149786's own words
Hi, **Earlier today I was browsing my pinterest home page and came across a sponsored link for a sweater. I clicked on the link and it immediately took me to their product page (which upon reading reviews is a shady company). I closed the webpage and went about my business. Within minutes, the company was sending me facebook messages (I don't even have my pinterest account linked to facebook as far as I know) and saying that I had agreed to receive messages from them (which I had not). This makes me very uncomfortable using your site, considering that I'd really prefer not to see sponsored ads in my feed anyway, much less be bombarded with emails on other social media pages I use. I just wanted your company to be aware of this as I will also be warning friends and family about this. In no way should clicking a picture in my pinterest feed be considered consenting to any such contact or giving any other company my information. This is a serious breach of privacy. - Rachel

GetHuman1149786 did not yet indicate what Pinterest should do to make this right.

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Pinterest

Customer service issue
Reported by GetHuman1149786
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1376 others
0 customers following this

Timeline

GetHuman1149786 started working on this issue
Sep 16th, 2018 2:55am

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