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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1092/a2971.html
The issue in GetHuman2595364's own words
I placed an order on Sunday for a Monday afternoon pick up. When my babysitter went to pick it up, the gentleman working said that the truck never delivered the groceries. He told her to leave and call customer service. I called customer service at the store, which is Carl place in New York. He told me he would look into it and get back to me. That was yesterday at * PM. I just want to be sure I’m refunded the entire amount of my order. Every time I use the Peapod service something goes wrong. Either the delivery is late, several items are missing, and now this. It’s not worth the aggravation. Please confirm I am fully refunded.
GetHuman2595364 did not yet indicate what Peapod should do to make this right.
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