Needing pending transactions by Hampton Suites in Nampa Idaho returned to my balance...

Needing pending transactions by Hampton Suites in Nampa Idaho returned to my balance. Hampton says they have released the charges on their end but I spoke to a paypal agent on ***** midafternoon who informed me that the * charges for ***.** were both showing as completed transactions and in order for him to release one of the charges he needed a fax from Hampton management confirming the second charge as an authorization only and it has been released on their end and have no intention of charging the customer. There was also some specific info that needed to be put on the fax and I was needing that info again. I have more duplicate charges that will also be taken care bn of in the same manner. Erica (Manager @ Hampton Suites Nampa location) will be sending a fax tomorrow morning. I just need to know all the info that is required and necessary to be on the fax thanks so much. *Juan Soria