Hi, I cannot log in to my Paypal account because it is asking me for an old phone numbe...
GetHuman-bbclaus's Can't Login issue with PayPal from May 2019
Help with my PayPal issue
First: share to improve GetHuman-bbclaus's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-bbclaus's own words
Hi, I cannot log in to my Paypal account because it is asking me for an old phone number to receive a call or text message. I have recently moved abroad and my old phone is no longer in use. How am I supposed to be able to access my account? I was also told to call to resolve this issue but the international charges will be a nightmare on the salary I am on in my new country. Can we please resolve this by email? If you are worried about security concerns you can ask me anything and I will reply the best I can. I haven't used Paypal in quite a while and even then for very small transactions. I believe the last time I logged in was probably around August ****. The last withdrawal I made was about $** or something around this amount. I don't think I've ever had more than $*** or so in my account. Right now I have a deposit of $***.** from a company named italki pending. Please help me on this issue as this is my only income and I need access to it ASAP. Thank you.**Kind Regards,*Darren Colgan
GetHuman-bbclaus did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-bbclaus fixed the problem
We are waiting for GetHuman-bbclaus to fix the problem and share the solution with the rest of us customers.
Please help with my PayPal issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.