My name is Dina Chern. I have a Paypal account but I have never used it and there is no...

GetHuman-dinarc's customer service issue with PayPal from September 2018

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Help with my PayPal issue
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The issue in GetHuman-dinarc's own words
Receive a response from a PERSON at Paypal ... My name is Dina Chern. I have a Paypal account but I have never used it and there is no money in it, thankfully. **Yesterday morning (********) I received an email from you at my email address :*****@***.com to say my paypal account was being debited by GBP£***.** for services by Airbnb.**This is a FRAUDULENT transaction. I have never used Airbnb and made no such transaction*contract*arrangement.**The transaction time and date are ** September at **:**:** and the transaction number is UT***********E so you can identify it.**Thankfully there was no money in the Paypal account since I set it up but never used it. **I posted a hard copy of the email to Airbnb yesterday at their London address and they should have it tomorrow.**If you wish to discuss this matter I can be reached on ***********.**I would like to know the outcome of any investigation and have alerted you to hopefully catch the perpetrator and pre-empt further fraud on his*her part.**Dina Chern, solicitor
I would like to know if there has been any action about the issue raised which is an alleged fraud on my account.
To be contacted by a human at paypal to discuss the issue.
I have never used my pp account- I set it up but luckily have never used it!
No- what else is there?
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PayPal

use of my paypal account
Customer service issue
Reported by GetHuman-dinarc
Sep 24th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 16277 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-dinarc started working on this issue
Sep 24th, 2018 1:45pm
GetHuman-dinarc indicated the issue is not fixed yet.
Sep 26th, 2018 3:47pm
GetHuman-dinarc indicated the issue is not fixed yet.
Sep 26th, 2018 3:51pm