my paypal acct says it is limited - which means I can't use it for purchases. There SE...

GetHuman1157787's customer service issue with PayPal from September 2018

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The issue in GetHuman1157787's own words
my paypal acct says it is limited - which means I can't use it for purchases. There SEAMS to be a problem with charges appearing the credit card (used as a backup source of funding when I started the acct) and the same transactions showing up in my paypal acct balance. I sell something through using paypal and it shows a credit to this balance- I buy something it shows a debit to THIS balance. When I login - that is what I see.... Discover shows all these transactions showing up on my credit card as charges???? I called them and cancelled that card and they are looking into "fraud" charges... they are MAILING me a copy of what they show as Disc transactions... I called paypal to remove limited status so I can start using card again... and they said you wanted a copy of my old credit card statement, but would not give me a copy of PAYPAL transactions.. I think they are showing up in two places and am TRYING to get verification to get this resolved. in the meantime I have replaced the credit card (both the disc and the one on file with paypal....) how can you get my acct working again!!! My paypal credit card should not have been effected, but I cannot use it either... please HELP!

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PayPal

Customer service issue
Reported by GetHuman1157787
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 15627 others
0 customers following this

Timeline

GetHuman1157787 started working on this issue
Sep 17th, 2018 10:37pm

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