Hello, I phoned up Paypal about a resolution centre issue. I was told to provide proof...

GetHuman5365482's Close Account issue with PayPal (UK) from October 2020

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The issue in GetHuman5365482's own words
Hello, I phoned up Paypal about a resolution centre issue. I was told to provide proof of Identification, bank statement and proof of address. I was then told that I can not use Paypal anymore due to making the account when I wasn't **. They then told me I could create another account which is what I have done. But I need to remove my bank from the account it was on before. I was told I had to contact Paypal about removing the card, but they haven't responded to my phone calls. I was wondering if there is any other way I can resolve this issue?

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PayPal (UK)

Close Account issue
Reported by GetHuman5365482
Oct 14th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2786 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman5365482 started working on this issue
Oct 14th, 2020 11:50am