*) There is no sign-in tab **) my number one station begins, shows correct station na...

GetHuman-arnettej's Recover Account issue with Pandora Radio from June 2021

Help with my Pandora Radio issue
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Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
The issue in GetHuman-arnettej's own words
*) There is no sign-in tab **) my number one station begins, shows correct station name* however, none of the songs are by any of my artists **) When I switch to other stations the correct station name is displayed and all songs are by the correct artist. *Sunday while I was enjoying Pandora the music suddenly stopped while I was out of the house taking trash to the pickup location. Gone about *-** minutes. When I returned no music and the computer had a "black screen". I was not able to reboot the computer or get any response. I then unplugged the power and left it to run the battery completely down. **Monday I plugged the computer power cord back in and contacted a friend that is a Micro computer specialist. The computer booted up and he led me through a cleaning, defragging, etc. **Everything seemed to work. I started Pandora and it seemed to work OK. At that time i don't remember which station I was playing, but I didn't notice anything wrong. **A while ago I opened Pandora and as I described above none of the songs or artist were anyone I'd ever heard before. I don't know If the the station has been hacked "hacked" or something. Cannot sign-in. There is no sign-in tab. In the past occasionally, ever so seldom a strange artist or song has shown up and I'll notice the sign-in button will be available. When I sign-in the problem clears up. Never has it been this bad. It's like some strange station has been substituted for mine. Not even the same "genre" ??***i need to be able to sign-in and recover my station. **Thanks*Larry Arnette ******@***.com

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Pandora Radio

Recover Account issue
Reported by GetHuman-arnettej
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1546 others
0 customers following this

Timeline

GetHuman-arnettej started working on this issue
Jun 2nd 11:06pm
GetHuman-arnettej indicated the issue is not fixed yet.
Jun 3rd 10:29pm