Pandora has given me so many problems since December. I am about done with using the se...

GetHuman-fridaker's customer service issue with Pandora Radio from March 2019

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The issue in GetHuman-fridaker's own words
Pandora has given me so many problems since December. I am about done with using the service all together. In December I supposedly had a card error when it tried to renew for that month even tho I checked and there was money in the card. I contacted customer service and they were of no help at all, all they said was to buy a gift card to pay for pandora prenium because accounts get frozen like that. I gave up for a few months and tried to get the service once again last week, when I would click update and it clicked on option that said retrieve old subscription, it would say error and subscription not retrieved. So I decided just start over and when I did a notification popped up and said I could have a ** day trial and that the service wouldn’t be charged till after the trial. I put my card information again and then had the service. I check my bank account and now there are two charges of **.** from pandora and then a charge of *.** directing from iTunes. I don’t understand why this is happening and I am tired of being charged multiple times for a service that I didn’t have for months until a week ago.
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Pandora Radio

Customer service issue
Reported by GetHuman-fridaker
Mar 12th, 2019 - 5 mons ago
I have an issue with Pandora Radio too
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GetHuman-fridaker started working on this issue
Mar 12th 2:01pm