Been paying for Premium for several months now(still paying) but both devices are sayin...

GetHuman-cadkisso's customer service issue with Pandora Radio from August 2018

Help with my Pandora Radio issue
The issue in GetHuman-cadkisso's own words
Been paying for Premium for several months now(still paying) but both devices are saying that I don't have a supscription. They keep offering me to upgrade*only lets me listen to the basic pandora. None of my (liked) songs are showing up*I only have stations and not albums playing. I wrote you guys about a month ago*response was I changed my device account*only*device*I understood but now both devices are basic&asking to upgrade. I'm still paying $**monthly. This is going on *months of problems*now I have no premium
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Pandora Radio

Customer service issue
Reported by GetHuman-cadkisso
Aug 25th, 2018 - 4 mons ago
I have an issue with Pandora Radio too
Fixed
Seen by 11 customers so far
Similar issue to 2920 others
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GetHuman-cadkisso started working on this issue
Aug 25th 8:14pm
GetHuman-cadkisso indicated the issue is not fixed yet.
Aug 25th 9:59pm