Pls give this concern attention asap.

GetHuman5789512's Billing issue with PLDT from March 2021

Help with my PLDT issue
The issue in GetHuman5789512's own words
I’m sending an email to *****@***.com but this address is rejected. It is important that I send my gcash receipt for reversal of my payment last feb** to my March** due date but my mail is rejected. Kindly give me the right address to send this one. Instead of pldtbilling @pldt.com.ph where else can i send my email that it gets thru to fix my problem . I already talked to a representative and i was instructed to send my gcash receipt to this address but it wont get thru.
Just give me the exact email address for my email to get thru asap. My email is waiting in my outbox.
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PLDT

Billing issue
Reported by GetHuman5789512
Mar 24th, 2021 - a month ago
Fixed
Seen by 4 customers so far
Similar issue to 6115 others
0 customers following this
Items needed
Username
Password
Email address on the account
Address on the account
Name on the account
Phone number on the account

Timeline

GetHuman5789512 started working on this issue
Mar 24th 3:44am
GetHuman5789512 indicated the issue is not fixed yet.
Mar 24th 3:45am
GetHuman5789512 confirmed the issue is fixed. Hooray!
Mar 24th 4:01am