My speedtest is just *mbps when I have ** mbps plan

GetHuman-neriamay's Technical Support issue with PLDT from December 2020

16 views | 6204 similar | 0 following
Help with my PLDT issue
First: share to improve GetHuman-neriamay's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-neriamay's next move: call PLDT.
The best way to get your problem resolved is to tap the button below to start calling PLDT. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-neriamay may need:
Username, Password, Email address on the account, Address on the account, Name on the account, and Phone number on the account
The issue in GetHuman-neriamay's own words
The problem: My speedtest is just *mbps when I have ** mbps plan

GetHuman-neriamay did not yet indicate what PLDT should do to make this right.

How GetHuman-neriamay fixed the problem

We are waiting for GetHuman-neriamay to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PLDT's attention and get better help faster. Tap below to get started.
Having PLDT issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-neriamay fixes it.
This email address isn't valid

PLDT

Technical Support issue
Reported by GetHuman-neriamay
Dec 18th, 2020 - 10 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 6204 others
0 customers following this

Timeline

GetHuman-neriamay started working on this issue
Dec 18th, 2020 8:16pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies