There was lightning & thunder on September **, when lightning struct our WIFI connectio...

GetHuman-rosecuad's Technical Support issue with PLDT from October 2020

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The issue in GetHuman-rosecuad's own words
There was lightning & thunder on September **, when lightning struct our WIFI connection get lost & was never restored. My PLDT Tel. No. is **********, Account No. ***********I requested for a service repair last september ** . It was thru ***, I was told to update me within ** hrs. On September **, I filed a gain a service repair to PLDT Silay office, was then told to expect service within ** hrs. Everyday I make a follow up but to no avail. On October **, per follow up in *** it said that my request * ******** is already on dispatched to the field operations team. Its been October *, **** but no pldt lineman*contactor showed up nor update us on our request. Please we need your action on our concern. We have students who needs internet connection. I just want to know when will our internet connection be restored?

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PLDT

Technical Support issue
Reported by GetHuman-rosecuad
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4721 others
0 customers following this

Timeline

GetHuman-rosecuad started working on this issue
Oct 3rd, 2020 6:44am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:45am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:45am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:45am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:45am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:48am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:48am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:48am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:49am
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Oct 3rd, 2020 6:49am
GetHuman-rosecuad indicated the issue is not fixed yet.
Oct 3rd, 2020 6:50am

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