I contacted a PLDT representative to enquire about landline and Internet package with...

GetHuman1635521's customer service issue with PLDT from November 2018

5 views
 | 
663 similar
 | 
0 following
Help with my PLDT issue
First: share to improve GetHuman1635521's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1635521's next move: try calling PLDT again.
The best way to get your problem resolved is to tap the button below to start calling PLDT. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1635521 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1635521's own words
I contacted a PLDT representative to enquire about landline and Internet package with **% off for First * months. I have since had a reference email : **********. The representative works from Talisay Cebu office. I have asked questions but no one answers, my texts or emails. My application went to Talisay office, with a copy of my last Globe bill as requested, in order to avail the discount on DSL **** package. What is happening please?
GetHuman1635521 did not yet indicate what PLDT should do to make this right.
I have an issue with PLDT too
How GetHuman1635521 fixed the problem
We are waiting for GetHuman1635521 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PLDT's attention and get better help faster. Tap below to get started.
Having PLDT issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1635521 fixes it.
This email address isn't valid

PLDT

Customer service issue
Reported by GetHuman1635521
Nov 27th, 2018 - 9 mons ago
I have an issue with PLDT too
Not resolved
Seen by 5 customers so far
Similar issue to 663 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1635521 started working on this issue
Nov 27th, 2018 7:01am