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The issue in GetHuman-nktmet's own words
I went to Tukwila Store today, next door to Nordstrom Rack and Kohl’s. The cashier, young frmale, tried to ring in my $* off coupon, wasn’t working. She called for a mgr, maybe Adam (very short with graying hair). It took him several minutes to arrive. She explained , he rang item up and it didn’t work for coupon. He had to void the charge and redo it. After several minutes it worked. The female cashier asked him and he rudely said ‘I don’t know what you did’ to her. He should NOT be a manager, totally lacking personnel skills and embarrassed her.
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