Am repeat delivery customer for canned dog food. Two orders have contained heavily den...

GetHuman-laureljb's customer service issue with PETCO from June 2018

5 views
 | 
80 similar
 | 
0 following
Help with my PETCO issue
First: share to improve GetHuman-laureljb's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-laureljb to get a PETCO rep on the line!
Always use the GetHuman Phone tocall PETCO. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-laureljb's own words
Am repeat delivery customer for canned dog food. Two orders have contained heavily dented cans. Chose to disregard first time, second time I was very upset. Called customer service and was told I would get a refund to which I replied that I was satisfied. Haven't seen a check nor credit to my PALS account **********. I am hoping we can clear this up as I have had to throw out a portion of two orders and that wasn't cheap! Thank you for y our time.
GetHuman-laureljb did not yet indicate what PETCO should do to make this right.
I have an issue with PETCO too
How GetHuman-laureljb fixed the problem
We are waiting for GetHuman-laureljb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PETCO's attention and get better help faster. Tap below to get started.
Having PETCO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-laureljb fixes it.
This email address isn't valid

PETCO

Customer service issue
Reported by GetHuman-laureljb
Jun 28th, 2018 - a yr ago
I have an issue with PETCO too
Not resolved
Seen by 5 customers so far
Similar issue to 80 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-laureljb started working on this issue
Jun 28th, 2018 12:29pm