Hello i was charged today for a add on which i never asked for best i can come up with...

GetHuman-hottfire's customer service issue with Ourtime.com from August 2020

Help with my Ourtime.com issue
The issue in GetHuman-hottfire's own words
Hello i was charged today for a add on which i never asked for best i can come up with it was a pocket dial on my cell phone that did it when i took phone out i see a recipt for it i would like it canceled and refunded to my account please * * * * * *Dear hottfire,**Thank you for your purchase today on OurTime.com.**Please review your subscription information and save a copy for your records.* * * * * * * * *Username:* *hottfire* * * *Confirmation Number:* ****X********* * * *Payment Type:* *Credit Card* * * *Amount:* *US $**.*** * * *Transaction Date:* ********** * * *Subscription Package:* *$**.*** * * *Add-on:* *RFF - * month** month renewal ($**.**)* * * *Currently Paid Through:* **********

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Ourtime.com

Customer service issue
Reported by GetHuman-hottfire
Aug 8th, 2020 - 7 months ago
Fixed
Seen by 5 customers so far
Similar issue to 2796 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-hottfire started working on this issue
Aug 8th, 2020 6:01pm
GetHuman-hottfire confirmed the issue is fixed. Hooray!
Aug 11th, 2020 12:23am

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