My Ourtime.com account was hacked and the information on my profile was changed. One bi...

GetHuman4301653's Update Account Info issue with Ourtime.com from January 2020

Help with my Ourtime.com issue
Top Tip from another customer
The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman4301653's own words
My Ourtime.com account was hacked and the information on my profile was changed. One big change: that I was seeking men (I'm a *******.) ANOTHER BIG CHANGE WAS TO REVIVE MY ACCOUNT. I had cancelled it.**I called you, waited forever on hold, and when I finally got through your customer service person really helped me. SHE SAID MY ACCOUNT WAS ERASED FROM YOUR SITE, AND THAT MY CREDIT CARD WAS REFUNDED.**Please erase my credit card info from your site immediately or I will have to call a lawyer. I feel I am being attacked by your site.

GetHuman4301653 did not yet indicate what Ourtime.com should do to make this right.

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Ourtime.com

Update Account Info issue
Reported by GetHuman4301653
Jan 28th, 2020 - 9 months ago
Fixed
Seen by 13 customers so far
Similar issue to 3243 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman4301653 started working on this issue
Jan 28th 2:36pm
GetHuman4301653 confirmed the issue is fixed. Hooray!
Jan 29th 4:27pm

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