My name Don Langvardt. I received an email the other that somebody had hacked my accoun...

GetHuman-qclean's customer service issue with Ourtime.com from May 2019

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The issue in GetHuman-qclean's own words
My name Don Langvardt. I received an email the other that somebody had hacked my account and changed the username and password. I have called three times and have not this issue settled. I now want user name and password taken off my account. Then I want the account closed. Money refunded as I am paid until Aug **. I expect to hear something back on this within the hour. It is now *:**. If I have to I will get a lawyer to settle this. I talked to somebody earlier and he said he would take care of it. Has not been taken care of yet. I received another email since talked to your rep this afternoon pertaining to this. I cannot get into the accoung because somebody tried to take money off my debit card and I had to change the number. Non of this is my fault. Somebody in your organization has tried to bill me twice. Get this mess cleaned up NOW.

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Ourtime.com

Customer service issue
Reported by GetHuman-qclean
May 20th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 9217 others
0 customers following this

Timeline

GetHuman-qclean started working on this issue
May 20th, 2019 10:45pm