Today I signed up for a * month subscription. The charge was $**.**.*Another fee of...

GetHuman2230395's customer service issue with from February 2019

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The issue in GetHuman2230395's own words
Today I signed up for a * month subscription. The charge was $**.**.*Another fee of $*.** was supposed to be so I could tell if an email had been read. When attempting to respond to an email, I was charged another $**.** to be able to correspond w* people. I feel as though I have been charged twice. This makes no sense to me! I would prefer a call back at your earliest convenience during your regular business hours at ***-***-****. Thank you, Lisa
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Customer service issue
Reported by GetHuman2230395
Feb 18th, 2019 - 8 mons ago
I have an issue with too
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Seen by 3 customers so far
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GetHuman2230395 started working on this issue
Feb 18th 3:12am