I have been a member for over* years, have been paying monthly directly out of my bank...

GetHuman1366935's customer service issue with Ourtime.com from October 2018

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The issue in GetHuman1366935's own words
I have been a member for over* years, have been paying monthly directly out of my bank credit card.*Now all of a sudden, I can't even read a reply from another member, I can't even send a message to the other member that I have already been chatting with. Now you want me to upgrade and pay a bigger payment all at once, for a year or * months . Also I used to get * daily matches to view their profile and pics. I have not received these daily matches for over a week now. What is going on with my membership, I expect an email from you today to explain these problems.
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Customer service issue
Reported by GetHuman1366935
Oct 17th, 2018 - 3 mons ago
I have an issue with Ourtime.com too
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Seen by 2 customers so far
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GetHuman1366935 started working on this issue
Oct 17th, 2018 11:52pm