Auto renewal - Deactivate - I turned it off months ago

GetHuman610825's Cancel My Services issue with Ourtime.com from April 2018

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Help with my Ourtime.com issue
Before contacting them, items GetHuman610825 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman610825's next move: talk to Ourtime.com when they open.
Ourtime.com's call center is closed now. We will send GetHuman610825 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman610825's own words:
Deactivate ... Auto renewal
I turned it off months ago
Cancel my renewal and credit my charge account
Help with my Ourtime.com issue
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Ourtime.com

Ourtime
Cancel My Services issue
Reported by GetHuman610825
Apr 19th, 2018 - 3 mons ago
I have an issue with Ourtime.com too
Not resolved
Seen by 11 customers so far
Similar issue to 1589 others
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Timeline
GetHuman610825 started working on this issue
Apr 19th 11:15am