We are using Otterbox cases since a few years and were satisfied with them. But now our...

GetHuman-brigitaw's customer service issue with Otterbox from November 2018

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The issue in GetHuman-brigitaw's own words
We are using Otterbox cases since a few years and were satisfied with them. But now our last three Otterbox cases for the IPhone* did not hold as long as expected*usually. Right after some time of use the fissure, the glued part and the lining are getting apart. Now it looks very unhandsome and destroyed. We already threw one of them away so we only have two left which can barely be used*opened. We can also send you pictures of the cases. *We hope for the acknowledgement of our complaint, your understanding and a courtesy regarding an exchange .*Best regards Brigita Wittwer
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Otterbox

Customer service issue
Reported by GetHuman-brigitaw
Nov 23rd, 2018 - 10 mons ago
I have an issue with Otterbox too
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Seen by 3 customers so far
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Timeline
GetHuman-brigitaw started working on this issue
Nov 23rd, 2018 12:05pm
GetHuman-brigitaw indicated the issue is not fixed yet.
Nov 26th, 2018 12:57pm