We are using Otterbox cases since a few years and were satisfied with them. But now our...
GetHuman-brigitaw's customer service issue with Otterbox from November 2018
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The issue in GetHuman-brigitaw's own words
We are using Otterbox cases since a few years and were satisfied with them. But now our last three Otterbox cases for the IPhone* did not hold as long as expected*usually. Right after some time of use the fissure, the glued part and the lining are getting apart. Now it looks very unhandsome and destroyed. We already threw one of them away so we only have two left which can barely be used*opened. We can also send you pictures of the cases. *We hope for the acknowledgement of our complaint, your understanding and a courtesy regarding an exchange .*Best regards Brigita Wittwer
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