Orbitz - No Help at All

GetHuman4059091's customer service issue with Orbitz from December 2019

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Before contacting them, items GetHuman4059091 may need:
Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman4059091's own words
I need the American Airlines *-Digit Record Locator for Itinerary * *************. I waited for ** mins. on HOLD and just gave up on your *** number! I was finally able to contact the person who made the reservation for me and they used their account to obtain the *-digit Record Locator number for me. I now understand why Orbitz is the "Door Mat" of the Travel Industry!

GetHuman4059091 did not yet indicate what Orbitz should do to make this right.

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Customer service issue
Reported by GetHuman4059091
Dec 7th, 2019 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 759 others
0 customers following this


GetHuman4059091 started working on this issue
Dec 7th, 2019 9:47pm
GetHuman4059091 confirmed the issue is fixed. Hooray!
Dec 8th, 2019 10:26pm
GetHuman4059091 indicated the issue is not fixed yet.
Dec 10th, 2019 4:39am

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