Dear Orbits Customer Support Representative,**On December **, **** I called you to ask...

GetHuman-venerama's customer service issue with Orbitz from December 2018

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Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman-venerama's own words
Dear Orbits Customer Support Representative,**On December **, **** I called you to ask to cancel our flight (orbits itinerary No.: *************) due to an emergency. Izabella Kasparova, who is the ** year old mother of Armen Tiraturyan (one of the travelers), fell on December ** and broke her leg. Armen, being the only child and the only relative in the country had to take his mother to hospital, where she one day later was operated on. *I talked to Atlas Global representative the same day, explained the situation. She asked me send the doctor's note to Orbits, who will forward the doctor's note to Atlas Global. Attached please find the note with the notary translation into English.*I will appreciate if you pass this to Atlas Global and also express to them our expectation and hope to get a full refund. We would like to also convey our commitment to always fly Atlas Global in the future.**Thank you.**Kindly,*Venera **p.s. We will be more than happy to provide any additional documentation as needed.

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Orbitz

Customer service issue
Reported by GetHuman-venerama
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1119 others
0 customers following this

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GetHuman-venerama started working on this issue
Dec 26th, 2018 4:58pm

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