Had a reservation for Hotel La Pace Naples, Italy *from June **, **** to July...

GetHuman-yamermer's customer service issue with Orbitz from July 2018

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The issue in GetHuman-yamermer's own words
Had a reservation for Hotel La Pace Naples, Italy *from June **, **** to July *, ****, Itinerary * **************Upon arrival at the hotel, I was given a room for handicapped with high toilet, and no bidet, no fridge, no mini bar, etc...*Since it didn't correspond to the description of the room I had initially reserved with Orbitz on My *th, ****, I requested a normal room *I was told they had no other room and that they could cancel my reservation. So I opted for the cancelation and left immediately after checking in.*I want to make sure that my reservation was indeed canceled and the full refund has been processed. *Thanks ,*Yamina Bouguenaya
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Orbitz

Customer service issue
Reported by GetHuman-yamermer
Jul 1st, 2018 - a yr ago
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GetHuman-yamermer started working on this issue
Jul 1st, 2018 8:41am