I have a software upgrade requiring uploading and i don't want or need that ****.I have...

GetHuman-relaxgt's customer service issue with Optus - Faults from June 2018

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The issue in GetHuman-relaxgt's own words
I have a software upgrade requiring uploading and i don't want or need that ****.I have rung optus to ask to get it off my phone but it appears optus wants me to use *.** gigs of darta to download stuff i will never use .IT'S becoming more than annoying and i want it off my phone.*This is the reason i left optus years ago and i thaught optus may have changed but i was mistaken*Glen Thornton **********
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Optus - Faults

Customer service issue
Reported by GetHuman-relaxgt
Jun 28th, 2018 - 10 mons ago
I have an issue with Optus - Faults too
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Seen by 3 customers so far
Similar issue to 129 others
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Timeline
GetHuman-relaxgt started working on this issue
Jun 28th, 2018 5:13am
GetHuman-relaxgt indicated the issue is not fixed yet.
Jun 28th, 2018 5:16am
GetHuman-relaxgt indicated the issue is not fixed yet.
Jun 28th, 2018 6:17am