Home phone not working no dial tone and internet soooooo slow want the problem fixed ur...

GetHuman816800's customer service issue with Optus - Faults from June 2018

Help with my Optus - Faults issue
Home phone not working no dial tone and internet soooooo slow want the problem fixed urgently. Have not been happy with Optus last year or so due to slow internet and the problem not being rectified. Thanks
I trust that Optus - Faults will make this right and come up with a resolution that is fair.
Help with my Optus - Faults issue
How GetHuman816800 fixed the problem:
My home phone is fixed but internet is very slow
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Optus - Faults

Customer service issue
Reported by GetHuman816800
Jun 25th, 2018 - 2 mons ago
I have an issue with Optus - Faults too
Fixed
GetHuman816800 shared how to fix
Seen by 4 customers so far
Similar issue to 126 others
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Items needed
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phone number
Account phone number
Email address
Timeline
GetHuman816800 started working on this issue
Jun 25th 12:35am
GetHuman816800 confirmed the issue is fixed. Hooray!
Jun 26th 2:12am