I rebooted the box and the WiFi stopped working - Re-pair the remote control - No wifi

GetHuman619666's customer service issue with Optimum from April 2018

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Help with my Optimum issue
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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman619666's own words:
Re-pair the remote control ... I rebooted the box and the WiFi stopped working
No wifi
Fix the wifi
Help with my Optimum issue
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Optimum

The remote
Customer service issue
Reported by GetHuman619666
Apr 22nd, 2018 - 3 mons ago
I have an issue with Optimum too
Not resolved
Seen by 9 customers so far
Similar issue to 1209 others
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Timeline
GetHuman619666 started working on this issue
Apr 22nd 8:23pm