I rebooted the box and the WiFi stopped working - Re-pair the remote control - No wifi
GetHuman619666's customer service issue with Optimum from April 2018
The issue and preferred resolution, in GetHuman619666's own words:
Re-pair the remote control ... I rebooted the box and the WiFi stopped working
Fix the wifi
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Customer service issue
Reported by GetHuman619666
Apr 22nd, 2018 - 3 mons ago
I have an issue with Optimum too
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GetHuman619666 started working on this issue
Apr 22nd 8:23pm