On February **, ****, I received an email from OpenTable reminding me that some of my D...

GetHuman5877305's customer service issue with OpenTable from March 2021

Help with my OpenTable issue
The issue in GetHuman5877305's own words
On February **, ****, I received an email from OpenTable reminding me that some of my Dining Points are set to expire on March **, ****. I just logged into my account to make a reservation and use my Dining Points, and on my profile, it states that **,*** points expired on March *, ****. Can you please help me get OpenTable to correct this in my account, and notify me when it has been corrected it, so that I can use those points before March **st?

GetHuman5877305 did not yet indicate what OpenTable should do to make this right.

How GetHuman5877305 fixed the problem
When GetHuman called with a rep from OpenTable on the line, it said to press "*" but nothing happened. Then it finally hung up on me. I then just called the OpenTable customer service number myself, and got my issue resolved.
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OpenTable

Customer service issue
Reported by GetHuman5877305
Mar 23rd, 2021 - a month ago
Fixed
GetHuman5877305 shared how to fix
Seen by 7 customers so far
Similar issue to 49 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman5877305 started working on this issue
Mar 23rd 10:54am
GetHuman5877305 indicated the issue is not fixed yet.
Mar 23rd 4:01pm
GetHuman5877305 indicated the issue is not fixed yet.
Mar 23rd 4:02pm
GetHuman5877305 confirmed the issue is fixed. Hooray!
Mar 23rd 4:36pm

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