OpenTable Customer FAQ

If you're experiencing difficulties making a reservation, ensure that you're using an updated version of your browser or app. Check your internet connection and try clearing your browser cache. If the problem persists, it may be due to system maintenance or a temporary issue. Refresh the page or try again later.

Guests can stop receiving emails by adjusting their email preferences through their OpenTable account settings. They can log in to their account, navigate to the settings or communication preferences section, and opt out of promotional emails.

To redeem an OpenTable gift certificate, you need to make a reservation through the OpenTable website or app. During the checkout process, enter the gift certificate code in the designated field. The discount will then be applied to your reservation total. Be sure to check if the restaurant you are dining at accepts OpenTable gift certificates, as participation may vary.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

OpenTable gift cards from 2015 may no longer be valid or redeemable for current promotions or offers. Policies can change over time, so these older gift cards might not be eligible for use with the new card program. It's best to check the terms and conditions associated with the gift card or refer to the most recent guidelines available on the OpenTable website.