What should I do if my reservation was not honored?

If a reservation made through OpenTable is not honored, it can be a frustrating situation. First, it is advisable to calmly discuss the issue with the restaurant staff. There may be a legitimate reason for the oversight, such as a scheduling error or an unforeseen circumstance. Politely asking about the situation may help clarify what happened. Additionally, OpenTable provides a platform where diners can leave feedback or report issues regarding reservations. It would be beneficial to check your OpenTable profile or visit the website for guidance on how to provide feedback about the experience. This not only helps the restaurant improve its service but can also assist in addressing the inconvenience you faced. It is always useful to keep documentation such as confirmation emails or messages, as these could serve as evidence in case you need to escalate the issue. Lastly, reviewing the restaurant's policies regarding reservations on the OpenTable page may provide additional insight into how such situations are typically handled.