Hey there! I placed an order (**BPK**) and when the first part was delivered, two items...

GetHuman-mickifah's customer service issue with Old Navy from September 2020

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The issue in GetHuman-mickifah's own words
Hey there! I placed an order (**BPK**) and when the first part was delivered, two items were missing and I received one item that I did not order. **What I received:*--NFL&**** Team Graphic Tee for Men*--Soft-Washed Slub-Knit Gender-Neutral Crew-Neck Tee for Men & Women*--Plush-Knit Long-Sleeve Swing Dress for Women*--Tunic-length black sweatshirt top (DID NOT ORDER)**What I ordered:*--NFL&**** Team Graphic Tee for Men*--Soft-Washed Slub-Knit Gender-Neutral Crew-Neck Tee for Men & Women*--Plush-Knit Long-Sleeve Swing Dress for Women*--High-Waisted Elevate Powersoft Side-Pocket Crop Leggings for Women (DID NOT RECEIVE)*--Cozy Mock-Neck Sweater for Women (DID NOT RECEIVE)**What's still being processed:*--Variety *-Pack of Triple-Layer Cloth Face Masks for Adults (not delivered yet, but expect it soon)

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Old Navy

Customer service issue
Reported by GetHuman-mickifah
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 2873 others
0 customers following this

Timeline

GetHuman-mickifah started working on this issue
Sep 28th, 2020 6:02pm