So when I placed my order I chose the date where it was suitable to have all my items s...
GetHuman4960007's customer service issue with Old Navy from June 2020
Help with my Old Navy issue
First: share to improve GetHuman4960007's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4960007 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman4960007's own words
So when I placed my order I chose the date where it was suitable to have all my items shipped together to limit exposure as to being an immunocompromised individual. Here I’m learning that I have six (*) separate deliveries coming to my home. That is insane. I thought the purpose to chose a specific date was for limited contact. So that is a little frustrating to say the least. Secondly when I placed my order it refused to take my higher promo code and ended up using the one the site was offering only to see that the **% discount is now being offered. So that’s an additional reduction in cost that I could’ve saved on my order that I got screwed out of. I tried multiple times to call customer service only to get a funky recording stating to call at a later time. That is highly very unsatisfactory. Doesn’t old navy offer price comparison or promotion within so many days, because I feel that something needs to be done.
GetHuman4960007 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman4960007 fixed the problem
We are waiting for GetHuman4960007 to fix the problem and share the solution with the rest of us customers.
Please help with my Old Navy issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.