So when I placed my order I chose the date where it was suitable to have all my items s...

GetHuman4960007's customer service issue with Old Navy from June 2020

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The issue in GetHuman4960007's own words
So when I placed my order I chose the date where it was suitable to have all my items shipped together to limit exposure as to being an immunocompromised individual. Here I’m learning that I have six (*) separate deliveries coming to my home. That is insane. I thought the purpose to chose a specific date was for limited contact. So that is a little frustrating to say the least. Secondly when I placed my order it refused to take my higher promo code and ended up using the one the site was offering only to see that the **% discount is now being offered. So that’s an additional reduction in cost that I could’ve saved on my order that I got screwed out of. I tried multiple times to call customer service only to get a funky recording stating to call at a later time. That is highly very unsatisfactory. Doesn’t old navy offer price comparison or promotion within so many days, because I feel that something needs to be done.

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Old Navy

Customer service issue
Reported by GetHuman4960007
Jun 16th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1521 others
0 customers following this


GetHuman4960007 started working on this issue
Jun 16th, 2020 7:05pm