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I was in the Elmwood, LA store on Sunday, April , **. I had gotten an email that a...

GetHuman-dwlandry's customer service issue with Old Navy from May 2019

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I was in the Elmwood, LA store on Sunday, April **, ****. I had gotten an email that all shorts, swim wear, etc. were on sale. There were also signs all over the place stating that some things were **% off. I found a pair of shorts and after waiting in line for about ** minutes. The girl rings the shorts up and the total was $** and some cents. I told the cashier that they were not supposed to be that high. She said "That sale ended yesterday and I know the signs are still up. I told her that was too much and I didn't want them. I was on my lunch break so I could not argue with her (besides, there were so many people that and I did not want to hold them up too). But I feel like I got screwed, I'm so mad that I'm not sure I'll ever go to an old navy again.

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Old Navy

Customer service issue

Reported by GetHuman-dwlandry

May 30th, 2019 - 3 years ago

I have an issue with Old Navy too

Not resolved

Seen by 12 customers so far

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