Good afternoon. I visited store on rt** york pa. They have recently went through a MAJO...

GetHuman2950530's Complaint issue with Old Navy from May 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2950530's own words
Good afternoon. I visited store on rt** york pa. They have recently went through a MAJOR relocation and remodel. Well it is nice but extremely over crowed with merchandise on tables or racks. When I was at your store today Sunday may **th I was watching a woman not totally heavy but she had a hard time going through the areas from racks to backwall. I felt sorry for her. She kinda wasn’t happy about that. I’m a big old navy shopper Before you remodeled the store. Now it’s even like I can’t find the deals anymore. I use to get flash sales email about certain items for an extreamly great deal now nothing. Which bring me to my real email. I’ve received your email T *:**am stating about the sale of woman’s shorts $** and other items on sale. Well I went to the store to purchase a few items and the lady had no reclegret what I was referring to. I showed her the email and no one knew a thing about the sale. The email does state on-line and in stores. So I’m*Not sure what’s going on. This is the second time it has happend to me. This email specials are for both at store and on line right? So I guess I’ll have to shop on line to get the deals! I just like trying on the cloths first. So I’m just a little confused shopper that likes old navy style. Thanks for your time

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Old Navy

Complaint issue
Reported by GetHuman2950530
May 19th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3089 others
0 customers following this

Timeline

GetHuman2950530 started working on this issue
May 19th, 2019 8:43pm

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