Hello,*I had placed an order on two coats and it was supposed to arrive on November...

GetHuman1668931's customer service issue with Old Navy from December 2018

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The issue in GetHuman1668931's own words
Hello,*I had placed an order on two coats and it was supposed to arrive on November **. However, when I tracked my order, the webpage showed me that only the shipping label has been made, which was on the November **, and no further progress was done ever since. Can you explain what is going on here?**Below is my order and tracking number:*TJ*RYQK**Z****F*************I hope you will respond immediately, thank you.
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Old Navy

Customer service issue
Reported by GetHuman1668931
Dec 1st, 2018 - 6 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 6 customers so far
Similar issue to 1189 others
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GetHuman1668931 started working on this issue
Dec 1st, 2018 6:11pm