Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1668931 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1668931's own words
Hello,*I had placed an order on two coats and it was supposed to arrive on November **. However, when I tracked my order, the webpage showed me that only the shipping label has been made, which was on the November **, and no further progress was done ever since. Can you explain what is going on here?**Below is my order and tracking number:*TJ*RYQK**Z****F*************I hope you will respond immediately, thank you.
GetHuman1668931 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman1668931 fixed the problem
We are waiting for GetHuman1668931 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.