I received an order that isn't for me. I tried to go to the return page to return it b...

GetHuman-ooodles's customer service issue with Old Navy from November 2018

3 views
 | 
1130 similar
 | 
0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman-ooodles to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ooodles's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ooodles may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ooodles's own words
I received an order that isn't for me. I tried to go to the return page to return it but because I don't know the person's email address. I'm stuck. uninterested in spending a lot of time on this. what do you want me to do with the pair of pants I received. Order TJ*PKQ* for someone named Molly Plunkett***** N wayne st. Arlington VA *****apt ****. your website doesn't make it easy to do the right thing. **I am Jennifer Smith, *****@***.com*please advise.
GetHuman-ooodles did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman-ooodles fixed the problem
We are waiting for GetHuman-ooodles to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ooodles fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman-ooodles
Nov 29th, 2018 - 6 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 3 customers so far
Similar issue to 1130 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ooodles started working on this issue
Nov 29th, 2018 9:57pm