I am having a technical problem with the old navy website, and I have been having this...

GetHuman1638721's customer service issue with Old Navy from November 2018

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The issue in GetHuman1638721's own words
I am having a technical problem with the old navy website, and I have been having this same problem since October. I am signed in to my account, but when I click on "checkout" I am redirected to the sign in page again. I have signed in again, several times, click on checkout again, and am always redirected back to sign in. So, I am unable to checkout at all. I use Chrome, I've called customer service, who was unable to help me, I've tried the Gap, and Athleta websites, and the same problem happens there as well. Thank you for your help!
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Old Navy

Customer service issue
Reported by GetHuman1638721
Nov 27th, 2018 - 9 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 3 customers so far
Similar issue to 1032 others
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GetHuman1638721 started working on this issue
Nov 27th, 2018 5:47pm