I am having a technical problem with the old navy website, and I have been having this...

GetHuman1638721's customer service issue with Old Navy from November 2018

3 views
 | 
1032 similar
 | 
0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman1638721 to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1638721's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1638721 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1638721's own words
I am having a technical problem with the old navy website, and I have been having this same problem since October. I am signed in to my account, but when I click on "checkout" I am redirected to the sign in page again. I have signed in again, several times, click on checkout again, and am always redirected back to sign in. So, I am unable to checkout at all. I use Chrome, I've called customer service, who was unable to help me, I've tried the Gap, and Athleta websites, and the same problem happens there as well. Thank you for your help!
GetHuman1638721 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman1638721 fixed the problem
We are waiting for GetHuman1638721 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1638721 fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman1638721
Nov 27th, 2018 - 9 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 3 customers so far
Similar issue to 1032 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1638721 started working on this issue
Nov 27th, 2018 5:47pm