I went shopping today and stood in line for ** minutes just to get up to check out and...

GetHuman1610526's customer service issue with Old Navy from November 2018

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The issue in GetHuman1610526's own words
I went shopping today and stood in line for ** minutes just to get up to check out and the lady was very rude. I was trying to utilize my AMEX gift card and after it not "working" for her one time, she just looked at me and said, it's not working. No effort put in to help or try again, didn't ask any other associates to help her, and then just asked how else I wanted to pay, etc. So I said no thank you on my $*** purchase and walked out the door. I just want to make you all aware of how rudely I was treated and want to help you guys out by letting you know.
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Old Navy

Customer service issue
Reported by GetHuman1610526
Nov 23rd, 2018 - 10 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 2 customers so far
Similar issue to 894 others
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GetHuman1610526 started working on this issue
Nov 23rd, 2018 3:57pm