I went shopping today and stood in line for ** minutes just to get up to check out and...

GetHuman1610526's customer service issue with Old Navy from November 2018

2 views
 | 
894 similar
 | 
0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman1610526 to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1610526's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1610526 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1610526's own words
I went shopping today and stood in line for ** minutes just to get up to check out and the lady was very rude. I was trying to utilize my AMEX gift card and after it not "working" for her one time, she just looked at me and said, it's not working. No effort put in to help or try again, didn't ask any other associates to help her, and then just asked how else I wanted to pay, etc. So I said no thank you on my $*** purchase and walked out the door. I just want to make you all aware of how rudely I was treated and want to help you guys out by letting you know.
GetHuman1610526 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman1610526 fixed the problem
We are waiting for GetHuman1610526 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1610526 fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman1610526
Nov 23rd, 2018 - 10 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 2 customers so far
Similar issue to 894 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1610526 started working on this issue
Nov 23rd, 2018 3:57pm