The post office lost my package. I have a case number and everything. They called me nu...

GetHuman1482747's customer service issue with Old Navy from November 2018

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The issue in GetHuman1482747's own words
The post office lost my package. I have a case number and everything. They called me numerous times telling me it was issued to the wrong address or something by the mailman. *They cant give me my refund for freaking $** for one item until next week. ***. The first old navy rep I spoke to lied to me***. I have proof from the post office and their word***. How does * extra days change the fact I need a refund for lost merch ? **I have all this proof and I will never again order online. This policy isnt stayed on their site. Lawsuits will be coming their way. **I need my refund.
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Old Navy

Customer service issue
Reported by GetHuman1482747
Nov 3rd, 2018 - a mon ago
I have an issue with Old Navy too
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Seen by 1 customer so far
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Timeline
GetHuman1482747 started working on this issue
Nov 3rd 8:51pm