I made an order from the website on Tuesday, Oct **. Order *TJH**J*. It was marked as s...

GetHuman1478197's customer service issue with Old Navy from November 2018

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The issue in GetHuman1478197's own words
I made an order from the website on Tuesday, Oct **. Order *TJH**J*. It was marked as shipped by UPS SurePost on the same day, and was marked as delivered Friday, November *. The package was supposedly left at my front door, but I did not receive it. I have called my local PO, and they said I would need to contact ON, as they had left the package at my home. What do I need to do to resolve this matter? At this point I am out both $*** and the three sweatshirts I ordered.*Thanks for your help.
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Old Navy

Customer service issue
Reported by GetHuman1478197
Nov 3rd, 2018 - a mon ago
I have an issue with Old Navy too
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Seen by 1 customer so far
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Timeline
GetHuman1478197 started working on this issue
Nov 3rd 3:45pm