I went to the Old Navy store in Bloomingdale, IL, where it was advertised, "Entire stor...

GetHuman-marlalmc's complaint issue with Old Navy from April 2018

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The issue and preferred resolution, in GetHuman-marlalmc's own words:
I went to the Old Navy store in Bloomingdale, IL, where it was advertised, "Entire store **% off." I had also received several emails stating this. I went to buy a pair of workout pants that were on clearance for $**.**, and I was told that clearance items were not **% off. I did not buy them because I believe this was false advertising. Entire store means everything, and there was nothing stating that there were any exceptions. I will not go back to Old Navy to shop again.
I trust that Old Navy will make this right and come up with a resolution that is fair.
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Old Navy

complaint issue
Reported by GetHuman-marlalmc
Apr 30th, 2018 - 3 mons ago
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GetHuman-marlalmc started working on this issue
Apr 30th 1:38am