I would like to know why are my photos being allowed to be flagged and taken down when...

GetHuman-viarusn's customer service issue with OkCupid.com from April 2019

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The issue in GetHuman-viarusn's own words
I would like to know why are my photos being allowed to be flagged and taken down when they are not offensive in any shape or form?**I can understand why my first photo was flagged, because it was not a photo of myself and I understand (not really) if someone didn't like the photo of a shirtless man sitting in a bathtub with absolutely NOTHING else but his chest and head showing.**But I posted a photo of socks and some food, which I wouldn't do in the first place (I know it's a no no as well)- BUT, there are plenty of other people who post other photos following along the same lines as mine and those are ok? Maybe someone has not flagged them but why should mine be taken down? Does anyone actually check the photos that are being flagged?**This app seemed very promising to me. But now I have received * messages from OkCupid (* which I understand but the other *, no). Now i'm not sure what other photo will be flagged next and then i'll possibly have my account deleted when I JUST paid for * months of A-List and have done nothing wrong. I have not been rude to anyone, or posted anything vulgar or offensive yet. **Can you fix this issue with photos and at least make sure the photo is offensive before taking it down? Plenty of people have photos of landscapes, their pets, art yet my photo of socks and food are deemed flag worthy because someone is offended by it? Or just having a laugh flagging my photos for no reason.**I would like a justified reply, please and thank you..I have two photos left that are actually of me and I can't even feel safe to upload more without someone flagging it, then i'll have wasted money and time. I have met many good people on OkCupid and good friends..it is a very good app*website. But if I think the issues with photos should be regulated a little better.**It would mean very much if I can actually get in touch and have a staff of OkCupid help me out, because i'm confused how other people can do it, but then someone suddenly feels like flagging my photos and OkCupid just okays it. Thank you. :)

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Customer service issue
Reported by GetHuman-viarusn
Apr 7th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 5260 others
0 customers following this


GetHuman-viarusn started working on this issue
Apr 7th, 2019 8:58pm

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