Charged me $**.** for * months.Was supposed to of gotten **% off n charged $**.** n was...

GetHuman-twelve's customer service issue with OkCupid.com from November 2018

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Help with my OkCupid.com issue
GetHuman-twelve's next move: find and follow the right step-by-step guide.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-twelve will need to dig through the advice provided by OkCupid.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-twelve can let us know if they help or not.
The issue in GetHuman-twelve's own words
cancel n get a refund ... Charged me $**.** for * months.Was supposed to of gotten **% off n charged $**.** n wasn't. Then I found out the wrong button was hit since the wrong button was hit, I immediately emailed you to cancel everything..I will take it up with my bank..The site isn't even doing what it's supposed to do..Vikki Menefee ***-***-**** *****@***.com...You now have the info you claim to b missing. I'm sure you've received earlier emails from me on your site
You say you don't have my email name or number,,You FOR SURE do now
A full refund ASAP
Not a happy customer n it's been since early this morning..Supposedly was to get a **% off n you charged me almost $** dollars, full price
Emailing numerous times, tried calling to no avail
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OkCupid.com

ok cupid
Customer service issue
Reported by GetHuman-twelve
Nov 8th, 2018 - 4 years ago
Fixed
Seen by 12 customers so far
Similar issue to 1891 others
0 customers following this
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Timeline

GetHuman-twelve started working on this issue
Nov 8th, 2018 4:18pm
GetHuman-twelve indicated the issue is not fixed yet.
Nov 8th, 2018 5:15pm

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